Contact


Contact Details

Shop in the Clouds
Horseshoe Pass Summit
Llangollen
Denbighshire
LL20 8DR

Tel: 01978 790445 (10am to 5pm, Monday to Friday, UK)
Email: info@shopintheclouds.com

Before You Contact Us About Your Order

  • Please ensure you’ve checked your spam/junk mail folder for any emails from us first. We may have already contacted you if there is a problem with your order.
  • If you have not paid for tracked shipping then we can only tell you when we shipped your order. The dispatch date/time is available on the order page via My Account. Please also read our shipping page for expected delivery times.
  • If you have paid for tracked shipping, tracking links are available on the order page via My Account. Please also read our shipping page for expected delivery times.
  • For the best response, please reply to an email we’ve already sent you in the past about the order you wish to contact us about.

Get in Touch